Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

What is the HG Institute?

What is the HG Institute?

What is the HG Institute?

What is the HG Institute?

What is the difference between Healthy Gamer and the HG Institute?

What is the difference between Healthy Gamer and the HG Institute?

What is the difference between Healthy Gamer and the HG Institute?

What is the difference between Healthy Gamer and the HG Institute?

How does HGI ensure the quality and relevance of its certification programs?

How does HGI ensure the quality and relevance of its certification programs?

How does HGI ensure the quality and relevance of its certification programs?

How does HGI ensure the quality and relevance of its certification programs?

What is the Coaching Elements Quest?

What is the Coaching Elements Quest?

What is the Coaching Elements Quest?

What is the Coaching Elements Quest?

Do I need to be licensed to take a course?

Do I need to be licensed to take a course?

Do I need to be licensed to take a course?

Do I need to be licensed to take a course?

Does HGI offer installment payment plans for certification programs?

Does HGI offer installment payment plans for certification programs?

Does HGI offer installment payment plans for certification programs?

Does HGI offer installment payment plans for certification programs?

Is HGI an approved CE provider for my state and license type?

Is HGI an approved CE provider for my state and license type?

Is HGI an approved CE provider for my state and license type?

Is HGI an approved CE provider for my state and license type?

What are the requirements for passing a course?

What are the requirements for passing a course?

What are the requirements for passing a course?

What are the requirements for passing a course?

What happens if I fail a course quiz?

What happens if I fail a course quiz?

What happens if I fail a course quiz?

What happens if I fail a course quiz?

What are the minimum requirements for accessing the course player?

What are the minimum requirements for accessing the course player?

What are the minimum requirements for accessing the course player?

What are the minimum requirements for accessing the course player?

Can I pause a course and resume it later?

Can I pause a course and resume it later?

Can I pause a course and resume it later?

Can I pause a course and resume it later?

How do I access my course certificate(s)?

How do I access my course certificate(s)?

How do I access my course certificate(s)?

How do I access my course certificate(s)?

What is your refund policy?

What is your refund policy?

What is your refund policy?

What is your refund policy?

What is your complaint or grievance policy?

What is your complaint or grievance policy?

What is your complaint or grievance policy?

What is your complaint or grievance policy?

How can I submit an ethics complaint about an HGI-trained coach?

How can I submit an ethics complaint about an HGI-trained coach?

How can I submit an ethics complaint about an HGI-trained coach?

How can I submit an ethics complaint about an HGI-trained coach?

Do you provide disability accommodations?

Do you provide disability accommodations?

Do you provide disability accommodations?

Do you provide disability accommodations?

Where can I submit concerns or feedback about HGI and/or the certification?

Where can I submit concerns or feedback about HGI and/or the certification?

Where can I submit concerns or feedback about HGI and/or the certification?

Where can I submit concerns or feedback about HGI and/or the certification?

How can I get help with my HGI account?

How can I get help with my HGI account?

How can I get help with my HGI account?

How can I get help with my HGI account?

How can I become an HGI presenter?

How can I become an HGI presenter?

How can I become an HGI presenter?

How can I become an HGI presenter?

How can I have HGI present for my class, conference, podcast, etc?

How can I have HGI present for my class, conference, podcast, etc?

How can I have HGI present for my class, conference, podcast, etc?

How can I have HGI present for my class, conference, podcast, etc?

Join Our Newsletter

Let’s connect

Join Our Newsletter

Let’s connect

Join Our Newsletter

Let’s connect

Join Our Newsletter

Let’s connect